Terms & Conditions

🔹 1. Services

MCCM Services provides professional cleaning services including residential, commercial, carpet, deep cleaning, Airbnb cleaning, and related services. All services are subject to availability and confirmation.

🔹 2. Bookings & Appointments

• Bookings can be made via our website, phone, or email.
• You agree to provide accurate and complete information.
• We reserve the right to reschedule or cancel bookings due to unforeseen circumstances.

🔹 3. Pricing & Payments

• Prices are based on the type of service, property size, and specific requirements.
• Final pricing may vary after inspection or based on additional requests.
• Payments must be made as agreed (online, cash, or other methods).

🔹 4. Cancellations & Rescheduling

• Customers must inform us in advance for cancellations or changes.
• Last-minute cancellations may be subject to a cancellation fee.
• We aim to be flexible and accommodate rescheduling requests whenever possible.

🔹 5. Customer Responsibilities

• Ensure access to the property at the scheduled time.
• Inform us of any special requirements or sensitive areas.
• Secure valuables before the cleaning service.

🔹 6. Service Guarantee

We strive to deliver high-quality cleaning services. If you are not satisfied, please contact us within 24 hours, and we will address the issue and re-clean the concerned areas if necessary.

🔹 7. Liability

• While we take utmost care, MCCM Services is not responsible for pre-existing damages.
• We are not liable for loss or damage due to incorrect information provided by the client.
• Any claims must be reported within 24 hours of service completion.

🔹 8. Use of Website

• You agree not to misuse the website or engage in any unlawful activity.
• All website content is the property of MCCM Services and may not be copied or reused without permission.

🔹 9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

🔹 10. Changes to Terms

MCCM Services reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.